Frequently Asked Questions

What is Wireless Network Access?

A wireless network is one in which a mobile user can connect to a local area network (LAN) through a wireless connection.

This wireless technology is commonly called Wi-Fi and locations where it can be used are known as access points or hot spots.

Who can use the UNLV Wireless Network?

The eduroam network should be used by students, faculty, and staff who have a vailid ACE account. 

The UNLV-Secure network may be used by currently enrolled UNLV students, faculty, and staff with a valid UNLV Rebelcard and wireless account who are unable to use the eduroam network.

The UNLV-Guest network is intended for use by UNLV campus guests only.

What do I need to use this network?

You will need a computer or device with 802.11a/b/g/n wireless capability and a web browser.

Many laptops now come with internal wireless cards. If your computer does not have a built-in card, you will need to use an external wireless card.

UNLV Wireless works with many different operating systems. The Help Desks provide support in the following:

  • Windows XP, Vista, 7
  • Mac OS X.x

How do I install my external wireless card?

Software and instructions are provided with the wireless card that you purchase. Generally you just need to start your laptop and insert the card into a PC card slot (if external). Your laptop should detect the new hardware (the wireless card) and walk you through the process of installing the drivers.

During the installation process, you will need the following information:

  • TCP/IP software needs to be set-up to use the 802.11a/b/g/n hardware (this may look like an "Ethernet" device to the system)
  • Use DHCP to dynamically obtain a TCP/IP address
  • The SSID or network name is UNLV-Secure or UNLV-Guest
  • Do not use "WEP" encryption for connections to UNLV Wireless Network

How can I get access to UNLV Wireless for the first time?

You will need to be in a hotspot where the UNLV Wireless Network is available.

  1. Ensure wireless (Wi-Fi) is enabled on your computer/device and that the power is on.
  2. Connect to UNLV-Setup if you are a UNLV student, faculty or staff member. This will allow you a short period of time to set up eduroam on your device. You must have an active ACE account to sign on.

    Otherwise, you may connect to UNLV-Guest if you do not have an ACE account.

  3. Your web browser will be redirected to either the eduroam setup page if you connected to UNLV-Setup or to the Guest Terms of Service page if you connected to UNLV-Guest. 
  4. eduroam network:
  5. UNLV-Guest network:
    1. Read and agree to UNLV-Guest Terms of Service
    2. Click "Connect to UNLV-Guest" button


Are there other wireless networks on campus?

Some academic departments and business units have implemented their own wireless networks. Check with the IT support group in your unit to see if a wireless network is available for your use.

For security reasons, the UNLV Office of Information Technology recommends not using wireless networks other than eduroam, UNLV-Secure, and UNLV-Guest.

I forgot my password. How do I retrieve it?

The IT Help Desk can assist with forgotten UNLV Wireless passwords and configuring your wireless settings. Call 702-895-0777 or email